Feb
2001, ¤¤µØºÞ²zµû½×
Vol.4,
No.1, pp.83¡ã99
µo®iWeb-based¸ê°T¨t²Î¤§²Õ´®Ä¯q¶qªí
´ö©v¯q ¬Fªv¤j¾Ç¸êºÞ¨t±Ð±Â E-mail: mtang@nccu.edu.tw |
±i²Ð¾± ¤¤°ê§Þ³N¾Ç°|¸êºÞ¨t°Æ±Ð±Â E-mail: chess1@ms8.hinet.net |
ºK n¡@¡@¥»¤å¦®¦bµo®i¤@ӿŶqWeb-based ¸ê°T¨t²Î(IS)¹ï²Õ´®Ä¯q¤§¶qªí¡C¥»¶qªí¥Dn§t»\µ¦²¤®Ä¯q¡B¸ê°T®Ä¯q¡A¤Î¥æ©ö®Ä¯qµ¥¤T¤jºc±¡A¨Ã¸gÄY®æªº«H«×»P®Ä«×ÀË©w¡C¥»¬ã¨s±Ä¾îÂ_±¬ã¨s³]p¡A¦bInternet¤W¤À¤G¶¥¬q¶i¦æpush¦¡ºô¸ô°Ý¨÷½Õ¬d¡A³X°Ý°ê¤º¦bºô¸ô¤W«Ø¸m°Ó·~ºô¯¸¤§·~ªÌ¡A¦@¦³®Ä¦^¦¬°Ý¨÷376¥÷¡C¦^¦¬¼Ë¥»¸ê®Æ¸g¹LLISREL´ú¶q¼Ò¦¡¤ÀªR»P¤£¦P¼Ë¥»¸ê®Æ²Õ¥æ¤e½ÆÅç¡A¤ÏÂФÀªR«á¡A¨D±oIS²Õ´®Ä¯q¤§ºë½o¤Æ¶qªí¡A¨ä¤¤¿Å¶qµ¦²¤¸ê°Tªº«ü¼Ð¤S¥i²Ó¤À¬°¡GÄvª§Àu¶Õ¡Bµ¦²¤Áp·ù¡BÅU«ÈÃö«Y¡F¸ê°T®Ä¯qªº¿Å¶q«ü¼Ð¥ç¥i²Ó¤À¬°¡G¸ê°TÂ^¨ú¡B¸ê°TºÞ±±¤Î¸ê°T¼u©Ê¡F¦Ó¿Å¶q¥æ©ö®Ä¯qªº«ü¼Ð¥ç¥]¬A¤TºØ«¬ºA¡G·¾³q®Ä²v¡B¨t²Îµo®i®Ä²v¡A¤Î¥ø·~®Ä²v¡C ÃöÁä¦r¡Gµ²ºc¼Ò¦¡¤ÀªR¡B²Õ´®Ä¯q¡B¶qªí¡B¸ê°T¨t²Î¡B´ú¶q Key words: structural equation model(SEM), organizational benefits, scale ,information system, measurement, LISREL |
³ü¡Bºü½×
¡@¡@ÀHµÛ¥þ²y¹BÄwÅé¨t¤§¦¨§Î¡Aµ²¦Xºô¸ô¬ì§Þ»P¸ê°TÀ³¥Î©ó¥ø·~Àç¹B¡A¤w¦¨¬°¥ø·~¦b°ê»Ú¶¡Ävª§ªº¤@¤j§Q¾¹¡C¥Ñ°Ó·~²´¥ú¨Ó¬Ý¡CInternet¥iÅý®ø¶OªÌ³z¹L¤@¨t¦CWeb¯¸ªº·j´M¡A¨Ó§ä´M¸ê°T¡B²£«~/ªA°È¼s§i¡B¤º®e(content)¡A©Îª½±µ¦bºô¸ô¤Uq³æ±ÄÁÊ¡B¤ä´©«È¤áªA°È¡B»s³y/°t°e»P®w¦s¡C¦¹®É¡A³Ì¨ü¸ê°T¨t²Î¬ã¨sªÌ¤Î¹ê°ÈªÌÃö¤ßªº¬O¸ê°T¨t²Î(information system, IS)ªº³W¹º¡A¤×¨ä¬OInternetºô¯¸¤WWeb-based IS¡CIS³W¹ºªº¹Lµ{¤¤«nªº¥ô°È¥]¬A¡G(1)¨M©w²Õ´¤§¸ê°T»Ý¨D¤Î¾÷·|ÂI¡F(2)è¶}©l®É¦p¦ó±q¼sªxªºIS»Ý¨D¤Î¾÷·|¤¤¡A¨Ó¬É©w¤½¥qISªº¯u¥¿»Ý¨D¤Î¤Á¤JÂI¡F(3)®Ú¾ÚISªº¦¨¥»¤Î®Ä¯q¨ÓµûÂ_³o¨Ç±M®×ªºÀu¥ý¶¶§Ç(McLean & Soden,1977; Mirani & Lederer,1998; Willcocks & Lester,1991)¡C
¡@¡@¾¨ºÞ¥Ø«e¤w¦³¦h½g½×¤åÓ§O±´°QISªºÓ§O¦¨¥»¡A¬Æ¦Ü¦³¾ÇªÌ«Øij±NISªº²Õ´®Ä¯qÂk¨Ö¨ì§ó¼sªxªºÃþ§O©ÎijÃD¤¤(Mirani & Lederer,1998)¡A¥i±¤ÂA¤Ö¦³¤H¨t²Î©Ê¦a¹êÃÒ¬ã¨sISªº²Õ´®Ä¯q¾Þ§@¤Æ¡C¾¨ºÞ¤£¦PÃþ§OªºIS±M®×¦³¤£¦P©Ê½èªº¥DÃD´¿³Q´£¥X¡A¨Ò¦p¡A¤Z¯à¼W¶i²Õ´Ävª§¤O©Îªý¤îÄvª§¹ï¤âªº¸ê°T¨t²Î¡A´NºÙµ¦²¤¸ê°T¨t²Î¡C¦ý³o¼Ëªº©w¸q¨ã¦³ªºª§Ä³©Ê¬O¡Aµ¦²¤©Ê®Ä¯q¬O§_¦³³Q·V«ªº«ä¦Ò¹L(Powell,1992)¡C¦¹¥~¡A¹³³\¦h²³æ®Ä¯q³B²z¨t²Î³Q©w¸q¬°µ¦²¤¸ê°T¨t²Î¡A¥ç¬O»á¨ãª§Ä³©Ê¡C¦]¦¹¤@Ó¨}¦n¿Å¶qIS¹ï²Õ´®Ä¯q¤§¶qªí¡AÀ³¸Ó¯à¤¹³\¤£¦P¬ã¨sªÌ°w¹ï¤£¦P¥DÃD¡A¨Óµû¶q¨äISªº®Ä¯q¡C
¡@¡@¥»¬ã¨s´Á±æ¦Û½sªºWeb-based IS®Ä¯q¶qªíªº§¹¦¨¥i´£¨ÑIS¯S©Ê¬ã¨sªº°ò¦¡A¨ó§U¸êºÞ¬ã¨sªÌ¡A¸Ñ¨M²{¦³¬ã¨sIS§ë¸ê¹ï²Õ´ÁZ®Ä°^Äm²£¥Í¤£¤@Pªº²{¶H¡C¹³Harris & Katz(1991)µo²{IS§ë¸ê¥i¼W±j²Õ´ªºÁZ®Ä¡ALucas (1975)«oµo²{IS§ë¸ê»PÁZ®ÄÃö«Y·L®z¡A¦ÓTurner(1985)«oµo²{IS§ë¸ê»P²Õ´ÁZ®ÄµLÃö¡C¦]¦¹¥»¶qªí´Á±æ¯à°÷®Ú¾ÚWeb-based IS§ë¸êªº¹ê½è®Ä¯q¨Ó°Ï¤ÀWeb-based ISªº«¬¦¡¡C©ö¨¥¤§¡A´Á±æ©¹«á¬ã¨sªÌ¯à®Ú¾Ú¥»¶qªí¨Ó±´°Q²§½è©ÊIS¤§¦UºØ¤£¦P«¬¦¡ªº®Ä¯q¡C¹ï¹ê°È¬É¦Ó¨¥¡A¥»¶qªíªº¼ç¦b»ùȬO¤£¥i¨¥¿Ùªº¡A¨Ò¦p°ª¶¥¥DºÞ±N¥i¥Î¥»¶qªí¨Óµû¶q¡A¤ä«ù¥þ¤½¥qªºWeb-based IS¥Ø¼Ð±M®×¡A¬O§_¹F¨ì¹w´Áªº¥Ø¼Ð(Bacon,1992)¡A©ÎªÌ¤½¥q¤Þ¶iWeb-based IS¤§«á¡A¸ÓWeb-based ISªº®Ä¯q¬O§_¹F¨ì¹w´Áªº®ÄªG¡C¸Û¦pLoveman(1988,1991)©Ò»¡¡A¨´¤µIS´Á±æ®Ä¯q¤£¦p¹w´Áªº°ª¡A¾ÉP²Õ´¹ïIS§ë¸ê³ø¹S·P¨ì¥¢±æ©ÎµS¿Ý¤£«e(Maglitta,1993)¡A¬G¥»¶qªí±N¥i°µWeb-based IS®Ä¯q¿Å¶qªº¼Ð¬ñ¡A¬Æ¦Ü¤½¥q¥ç¥i¥Î¥»¶qªí¨Ó¿Å¶q¸ê°T¥DºÞªº¤u§@®Ä¯q¡A´Á¥H´£°ª°ª¶¥¥DºÞ¹ïIS¥¿±ªººA«×(Feeny, Edwards, & Simpson,1992)¡C¦¹¥~¡A¥»¶qªí§¹¦¨¥ç¯à¨ó§U¨t²Î¤ÀªR®v©Î³¡ªù¥DºÞ¿ëÃÑISªººØÃþ( Diromualdo,1990)¡A¨ã¦³¦¹ºØ¸ê°T¿ëÃѯà¤O±N¦³§U©óISºÞ²zªÌ¬ãÀÀ·s±M®×©Î±Æ©w·s±M®×Àu¥ý¶¶§Çªº¦Ò¶q¡C
¶L¡B¤åÄm±´°Q
¡@¡@²z·Q¤W¡A¶qªíµo®iªºªì´ÁÀ³¸Ó½T»{¨ä¾A·íªº²z½×¡A¥H°µ¬°ºc©À¾Þ§@¤Æ¤Î¹êÃҮīתº°ò¦¡C¾¨ºÞ¶qªíªºµo®i³Ì²×¤´»Ý¤@Ó²z½×¨Ó¤ä«ù¡A¦ý¬O¦b¶qªíµo®iªºªì´Á´Nn½Í½×¡u³Ì¦n¡v©Î¡u³Ì¼sªx¡vªº²z½×¡A¬O¨S¦³¦h¤jªº·N¸q¡C¨Æ¹ê¤W¡A°²©wIS®Ä¯qI«á¤@©w¦³¤@ӳ̨Ϊº²z½×¨Ó¤ä«ù¥¦¡A³o¬O¤@Ó¿ù»~ªº·§©À(Mirani & Lederer,1998)¡C
¡@¡@¦^ÅU©¹©õªº¤åÄm¡A§Ú̵o²{¤£¦P¼h¦¸(Ó§O¼h¦¸¡B¨t²Î¼h¦¸¡B²Õ´¼h¦¸)IS®ÄªG(§t²Õ´®Ä¯q)ªº²z½×«D±`¦h¡A¦ý³o¨Ç²z½×¥H¨Ï¥ÎªÌ¤Î¨t²ÎªºÆ[ÂI¨Ó¬Ý¡A±`±`¦s¦b¦³³\¦h½Ä¬ðÂI¡A¬Æ¦Ü³o¨Ç²z½×©Ò¤Þ¥Îªº®ÄªG¼Ò¦¡(¦pµ¦²¤®Ä¯q¡B®Ä²v¾É¦V®Ä¯q¡K¡K)ªº¤ñ¸û°ò·ÇÂI¥ç¤£ºÉ¬Û¦P¡A¦]¦¹©¹©õ¦h¼Æªº¬ã¨sªÌ¥u¯à¥DÆ[¨Ó¬É©w¨äIS®ÄªG¡A§Ṳ́´µMµLªk´Á±æ«e¤H̯à§ä¨ì¤@ӳ̨Ϊº²z½×¬[ºc¡A¨Ó¸àĶ¨ä¬ã¨s¼Ò¦¡¡CÁ|¨Ò¨Ó»¡¡ACameron(1986)»{¬°²Õ´®ÄªG¤§²z½×ºc©À¡A¬O¥i®Ú¾Ú¤£¦P²Õ´¼Ò¦¡¤§¥»½è¤Î©w¸q¡A°µ¾A·íªº½Õ¾ã¡C´«¥y¸Ü»¡¡A¤@Ó¼sªx©Ê¿Å¶q®ÄªGªº«ü¼Ð¡A¬O¦³¥i¯à¦P®É¦s¦b©ó¤£¦P»ùȩΰ¾¦n¤§ÓÅé©Î¸s²Õ¤§¶¡¡A§Y¨Ï³o¨ÇÓÅé©Î¸s²Õ¤§¶¡¦s¦bµÛ¨Ç¥ß¨¬ÂIªº½Ä¬ð(Cameron & Whetten,1983)¡C¬Æ¦Ü¹ï¤£¦PÀô¹Ò¦Ó¨¥¡A¦]¦s¦³¤£¦Pªº°ÝÃD©Î¤£¦Pªº±¡¹Ò¡A¨Ï±o©¼¦¹¤£¦Pªº®ÄªG¼Ò¦¡³£¯à¯¸±o¦í¸}¡C¸Û¦pZammuto (1984)©Ò»¡¡G¤@¨Ç¡u¦h«¤ä«ù¡v¤§²Õ´®ÄªG¼Ò¦¡¡A¦b¤£¦Pªº¾Ç¬£¤ä«ù¤U¡A¤´·|©µ¦ù¥X¤£¦Pªº¼Ò¦¡¬[ºc¡C³oÆ[ÂI¦LÃÒ¤FHall(1996)ªº»¡ªk¡A§Y¦h«¾Ç¬£ªº®ÄªG¿Å¶q¬O³Q¤¹³\ªº¡C
¡@¡@King & Schrems(1978)¨â¤H¥iºâ¬O³Ì¦´£¥XIS®Ä¯q¤§²z½×ªÌ¡A¸Ó²z½×¬O±q¾ãÓ²Õ´¼h¦¸ªº®Ä²v¥Xµo¡A±NIS®Ä²v¤À¦¨¤»¤jÃþ¡G(1)pºâ¤Î¦C¦L¤§®Ä¯q¡F(2)¬ö¿ý«O¦s¤§®Ä¯q¡F(3)¬ö¿ý·j´M¤§®Ä¯q¡F(4)¨t²Î««Ø¯à¤O¤§®Ä¯q¡F(5)²Îp¤ÀªR¤Î¼ÒÀÀ¤§®Ä¯q¡F(6)¬yµ{¤Î¸ê·½±±¨î¤§®Ä¯q¡C¥Ñ¤WzIS®Ä¯qªº¤ÀÃþ¨Ó¬Ý¡A¥¦Ì³£¦b»¡©úIS¥æ©ö¥Î³~¡A¤×¨ä¬O¦b®É¶¡±¤W¡CKing & Schrems(1978)¦b¨äIS®Ä¯q²z½×¤¤¡A¬ù²¤´£¨ì¦³¨Ç®Ä¯q¬OµL§Îªº¡A«ÜÃø¶q¤Æªí¥Üªº¡C
¡@¡@ª½¨ìWeill(1992)»PMirani & Lederer(1998)¤~¥H§ó¼sªxªº¨¤«×¨Ó±´°QISªº¼ç¦b®Ä¯q¡A¨Ã¥B´£¨Ñ§ó¼sªxªº²Õ´¼h±¤§IS®Ä¯q¬[ºc¡A¦¹¬[ºc¬O·½¦ÛTurner & Lucas(1985)ªº¬ã¨s¥[¥HÂX¥R¡CWeill(1992)¥H²Õ´¥Ø¼Ð¨Ó±N¸ê°T¬ì§Þ(IT)ªº§ë¸ê¤À¦¨¤TÃþ¡Gµ¦²¤ªº¥Øªº¡B¸ê°Tªº¥Øªº¡A¤Î¥æ©öªº¥Øªº¡Cµ¦²¤IT¬O¦b§ïÅܤ½¥q²£«~©Î²Õ´Ävª§ªº¤è¦¡¡F¸ê°TIT«h¦b´£¨Ñ²Õ´ªº¸ê°T©M·¾³qªº°ò¦¡F¥æ©öIT«h¦b¤ä´©¥Í²£§@·~ºÞ²z¤Î¨ó§U°§C¦¨¥»¡C·íµM¡A¤@ÓIS¥i¯à¨ã³Æ¦³¤W¦C¤T¶µ¥Ø¼Ð¡C³o¤TÃþIT¥Ø¼Ð¡A¦´Á±q¥¼¦³¤H¹êÃÒ´ú¸Õ¨ä®Ä«×¡Aª½¨ìKirsµ¥¤H(1989)¤~¹êÃÒ¨ä®Ä«×¡C
¡@¡@±qBailey & Pearson(1983)¡BDoll & Torkzadeh(1988)¡BIvesµ¥¤H(1983)¡BJenkins & Ricketts (1979)¡BMirani & Lederer(1998)¡BRaymond(1985)µ¥¬ã¨s½×¤å¤¤¡A¬ù²¤¥i¥H¬Ý¥X¡A¥¦Ì´X¥G»Pµ¦²¤®Ä¯q¾Ç¬£ªº«äºû¦P¨B¬y¦æ¡A¦Ó¥B¦h¼Æªº¬ã¨s³£¶°¤¤¦b¦p¦óÀËÅçIS®ÄªGªº¿Å¶q¼Ðªº¡C³o¨Ç¬ã¨s´X¥G³£¦b±´¯ÁÓ§O¼h¦¸¤Î¨t²Î¼h¦¸IS®Ä¯q¡AÂA¤Ö¦³¤H±´°Qµ¦²¤®Ä¯q¡C¥H¨Ï¥ÎªÌ¼h¦¸¨Ó¬Ý¡A³o¨Ç¬ã¨s¥Dn³£¬Oµo®i¤@Ó´ú¶q¶qªí¨Óµû¦ô¨Ï¥ÎªÌ¸ê°Tº¡·N«×¡C¥H¨t²Î¼h¦¸¨Ó¬Ý¡A¤Wz³o¨Ç¬ã¨s³£¦b±´¯Á¨t²Îªº¨Ï¥Î±¡ªp¡A¥H¿Å¶qIS®ÄªG(Barti & Huff,1985; Srinivasan, 1985)¡C¾¨ºÞ³o¨Ç¬ã¨s³Q§åµû¬°¯Ê¥F²z½×°ò¦(Kim,1989; Melone,1990; Subramanian & Nilakanta,1994)¡A¦ý¬O«o¥i´£¨Ñ§ÚÌ«nªº«ä¦Ò¨¤«×¨Ó±´¯Á»PÁA¸Ñ¡uIS®ÄªG¡v³oÓ¼Ò½kºc©À¡C
¡@¡@Kauffman & Weill(1989)´¿¼sªx¦aÀ˵ø¹L¥hIT®Ä¯q¤ÎIT´ú¶qªº¬ÛÃö¤åÄm¡A»{¬°¬ã¨sªÌ¦b²£¥Í¬ã¨s³]p®É¡A¤×¨äÀ³ª`·N¡u¤ÀªR³æ¦ì¡v¤Î¡u»ùÈ©Ò¦b¡v(locus of value)¡C¤ÀªR³æ¦ì¬O«ü¼Ë¥»¸ê®Æ»`¶°¤Î¤ÀªRªº¼h¦¸¡A¬O¥HÓ¤H¡B¤½¥q¡A©Î¥H¸ê°T¨t²Î¬°³æ¦ì¡C»ùÈ©Ò¦b¬O«ü¿Å¶qªºIT»ùȪº¥»½è¡A¬OÓ¤Hº¡·N«×©Î¤½¥qªºÁZ®Ä¡CKauffman & Weill(1989)»{¬°¦b¹ê°È¬É¤¤¡A¦³®É«ÜÃø±q»ùȪº©Ò¦b¨Ó¨M©w¨ä¤ÀªRªº³æ¦ì¡C
¡@¡@DeLone & McLean(1992)¦^ÅU180½g·§©À©Ê¬ã¨s¤Î¹êÃÒ¬ã¨s¡A¶i¦Ó´£¥X IS¦¨¥\ªº¤»¤j¤ÀÃþ¡A¥]¬A¡G¨t²Î«~½è¡B¸ê°T«~½è¡B¨t²Î¨Ï¥Î¡B¨Ï¥ÎªÌº¡·N«×¡BÓ¤H½ÄÀ»¤Î²Õ´½ÄÀ»¡C¦b³oÓ¤ÀÃþ¬[ºc¤¤¡A¨t²Î¨Ï¥Î¡B¨Ï¥ÎªÌº¡·N«×¤ÎÓ¤H½ÄÀ»¡A¤TªÌ¦bÁÚ¦V³Ì²×¦¨¥\ºc±(ISªº²Õ´®Ä¯q)¬OÄݤ¤¶¡¶¥¬q¡C¦¹IS®Ä¯q¤ÀÃþ¡A·§¬A¨Ó»¡¡A¤À¦¨Ó§O¼h¦¸¡B¨t²Î¼h¦¸¡B²Õ´¼h¦¸¡C¦¹¤ÀÃþ¬[ºc»P³\¦h²Õ´®ÄªG¤§¬ÛÃö¤åÄmªºÆ[ÂI¬Û·í±µªñ¡C¥i±¤DeLone & McLean(1992)¨Ã¥¼¸Ô²Ó»¡©ú¡u²Õ´½ÄÀ»¡v³oÓ¤ÀÃþ¤§®Ä¯qªº¥»½è¡A¦Ó³o¥¿¬O¥»¬ã¨s·Qn±´°Qªº«ÂI¤§¤@¡C
¡@¡@Farbey¡BLand & Targett(1995)¬ã¨sIS®Ä¯q»PIS¹B¥Î«¬¦¡¤§¶¡ªºÃö«Y¡A¶i¦Ó´£¥XIS¹B¥Î¤KÓ¤ÀÃþ¡A¦W¬°¡u¤KÓ¶¥±è¡v(8-rung ladder)¡C¦b³o¤KÓ¶¥±è¤¤¡A³Ì³»¼h¶¥±èªº¹B¥Î¡A¨ä¼ç¦b®Ä¯qªºµû¦ô¬O³Ì½ÆÂøªº¡A¬Û¤Ï¦a¡A³Ì©³¼h¶¥±èªº¹B¥Î¡A¨ä¼ç¦b®Ä¯q¡B·ÀI°§C¤Î¤£½T©w©Êªºµû¦ô³£¬O³Ì§Cªº¡C¥»¤å±N¤Wz³o¨Ç¤åÄmªº¦^ÅU¾ã²z¦¨ªí1©Ò¥ÜIS®Ä¯qºKnªí¡C
ªí1 IS/IT®Ä¯q¤§¬ÛÃö¤åÄmºKnªí
¨Ó ·½ |
µ² ½× |
King & Schrems (1978) |
¤»ÃþIS®Ä¯q¡Gpºâ¤Î¦C¦L¤u§@¤§®Ä¯q,¬ö¿ý«O¯d¤u§@¤§®Ä¯q,¬ö¿ý·j´M¤§®Ä¯q,¨t²Î««Ø¯à¤O¤§®Ä¯q,²Îp¤ÀªR¤Î¼ÒÀÀ¯à¤O¤§®Ä¯q,¬yµ{¤Î¸ê·½±±¨î¤§®Ä¯q¡C |
Jenkins & Ricketts (1979) |
µo®i¤@ӿŶqºÞ²z¸ê°T¨t²Î(MIS)¤§¨Ï¥ÎªÌº¡·N«×¡C |
Bailey & Parson (1983) |
µo®i¤@Ó´ú¶q¹q¸£¨Ï¥ÎªÌº¡·N«×¡C |
Ives, et al.,(1983) |
×¥¿Bailey & Parson(1983)¨Ï¥ÎªÌº¡·N«×¶qªí¡C |
Parsons(1983) |
»{¬°¤½¥q¥i¨Ï¥ÎIT¨Ó¼W±j²{¦³Ävª§µ¦²¤¡B¸É±j¥DnªºÄvª§¤O¡A¤Î§ïÅܲ£·~ªº²£«~¡B¥«³õ¤Î¥Í²£¸gÀÙ¡C |
Porter & Millar (1985) |
IT¼vÅTÄvª§¤O¦³¤TӤ覡¡G§ïÅܲ£·~µ²ºc¡B¦¨¥»¤Î®t²§¤Æµ¦²¤¡BÁc´Þ·s¨Æ·~¡C |
Raymond(1985) |
µo®i¤@Ó´ú¶q¤p«¬¤½¥q¤§¨Ï¥ÎªÌº¡·N«×¶qªí¡C |
Srinivasan(1985) |
¥H¨t²Îªº¨Ï¥Î©Ê¤Î¨ä¥L«ü¼Ð¨Ó´ú¶q¨t²Îªº®ÄªG¡C |
Doll & Torkzadeh (1988) |
µo®i¤@Ó¶qªí¨Ó´ú¶q²×ºÝ¨Ï¥ÎªÌº¡·N«×¡C |
Kauffman & Weill (1988) |
´£¨Ñ¤@ÓIT§ë¸ê¤§ÁZ®Äµû¶q¬[ºc¡A¨Ã«Ø¥ß©¹«á¬ã¨sªÌ¦b²£¥Í¬ã¨s¬[ºc®ÉÀ³ª`·N¤ÀªR³æ¦ì¤Î»ùÈ©Ò¦b¡C |
Weill & Olson (1989) |
±q¤Ó¤£¦P²£·~¤¤¤ÀªR¤»ÓӮסAµ²ªGµo²{¡A¦³¥ÎªºIT§ë¸êªº®ÄªG¡A¥]¬A¹ê¬Iªº¬yµ{¡B²Õ´¤å¤Æ¤ÎºÞ²z§Þ¥©¡C |
Dos Santors (1991) |
ITªº§ë¸ê¥i²£¥Íª½±µ®Ä¯q¤Î¶¡±µ®Ä¯q¨âºØ¡A¨ä¤¤¶¡±µ®Ä¯q¬O±q¥¼¨Ó·s¬ì§Þªº¨Ï¥Î¨Ó¦ÛµM¼W¥[¡C |
DeLone & McLean (1992) |
ºî¦X©¹©õ¤åÄm´£¥XIS¦¨¥\ªº¤»Óºc±¡G¨t²Î«~½è¡B¸ê°T«~½è¡B¨t²Î¨Ï¥Î¡B¨Ï¥ÎªÌº¡·N«×¡BÓ¤H½ÄÀ»¡A¤Î²Õ´½ÄÀ»¡C |
Weill(1992) |
®Ú¾Ú²Õ´ªº¥Ø¼Ð±NIT§ë¸ê¤À¦¨¤TÃþ¡Gµ¦²¤¥Øªº¡B¸ê°T¥Øªº¤Î¥æ©ö¥Øªº¡A³æ¤@ÓIS¥i¯à¨ã³Æ¤Wz¤TӥؼСC¦¹¬ã¨s¬[ºc»PWeill & Olson (1989)¦³ÂI¹p¦P¡C |
Farbey, et al., (1995) |
¬É©wISÀ³¥Î¤§¡u¤KÓ¶¥±è¡v¡A¸û°ª¶¥±èªºÀ³¥Î¨ä¼ç¦b»ùȪºµû¦ô¸û½ÆÂø¡B¸û¤jªº¼ç¦bÀò§Q²v¡B·ÀI¤Î¤£½T©w©Ê¡C |
Mirani & Lederer(1998) |
µo®i¤@ӿŶqIS²Õ´®Ä¯qªº¶qªí¡A±NISªº²Õ´®Ä¯q¤À¦¨µ¦²¤®Ä¯q¡B¸ê°T®Ä¯q¤Î¥æ©ö®Ä¯q¤T¤jÃþ¡C |
¡@¡@ÂǥѤWzIS®ÄªG¤§¬ÛÃö¤åÄm±´°Q¡A¥Dn¦³¨âÓ·N²[¡G(1)¤£¦P¾Ç¬£©Ò´£¥Xªº¤£¦P¼Ò¦¡©ÎÆ[ÂI¡A¥i¯à³£¤@¼Ë«n¡C¨Ò¦p¨Ï¥ÎªÌ¤ÎIS±M®a¹ï¥ô¤@IS®Ä¯q¤§¥»½èªº¬Ýªk¡A¾¨ºÞ©¼¦¹¤£¤Ó¤@¼Ë¡A¦ý³o¨Ç¬Ýªk³£¤@¼Ë«n¡C¦]¦¹¦P®É¤F¸Ñ¨Ï¥ÎªÌ¤ÎIS±M®a¹ïIS®Ä²vªº´Á¬ß¡A¹ï¥»¶qªíªºµo®i¨ã¦³ÃöÁ䪺¦¨±Ñ¡A¦]¦¹¡A¥»¤å¤£´Á¬ß¥Î¤@Ó²z½×´N·Q¸ÑÄÀ¡A¦b¤£¦PÀô¹Ò¤U¡A©Ò¦³Web-based IS®Ä¯q¤§¦UºØ¤£¦Pªººc©À¡C¥»¤å¥H¤£¦Pªº²z½×¬[ºc¬°°ò¦¡A±´°Q¨Ï¥ÎªÌ¤ÎIS±M®a¦bÓ¤H¼h¦¸¡B¨t²Î¼h¦¸¤Î²Õ´¼h¦¸¡A¹ïIS®ÄªG/®Ä¯qªº¬Ýªk¡C¦]¦¹¥»¶qªí¤£À³§½¬°°ß¤@¥i¾A¦X©Ò¦³±¡¹Ò¤§Web-based IS®Ä¯qµû¶q¤u¨ã¡A¥¦¬O¤@Ó¥i®Ú¾Ú±¡¹Ò¦Ó¦³¤£¦PÀ³¥Î¤§¿Å¶q¤u¨ã¡A¦ý¨Ã¤£¬O¤@Ó©ñ½Ñ¥|®ü¬Ò·Ç¤§IS®Ä¯q¶qªí¡C¸Û¦pKlein¡BDansereau & Hall(1994)¡BRousseau(1985)¡BOstroff(1993)µ¥¾ÇªÌ©Ò»¡¡G¦b¦P½è©Êªº²Õ´¤¤¡A§ÚÌ®e³\±NÓ¤H¼h¦¸ªº¸ê®Æ¿Ä¤J¨ì²Õ´¼h¦¸ªº¸ê®Æ¤¤¡C¥»¬ã¨s¶qªí¬Æ¦Ü¥i¥H©M¨ä¥¦IS¶qªí¤@°_²V¦X¨Ï¥Î¡A¨Ò¦p¥»¶qªí¥i»PÓ¤H¼h¦¸¤§¨Ï¥ÎªÌº¡·N«×¶qªí(Ives,Olson & Baroudi, 1983)¤@°_¨Ï¥Î¡C
°Ñ¡B¬ã¨s¤èªk
¤@¡B¾Þ§@«¬©w¸q
¡@¡@¦b½s»sIS¶qªí¤§«e¡A¥»¬ã¨s¥ý¦^ÅU37½g¦³Ãö¸ê°T¨t²Î¹ï²Õ´®Ä¯q¤§¤åÄm¡A¨Ã±NIS²Õ´®Ä¯q¦CÁ|¦¨ªí®æ¡C±µµÛ±N³o¨Ç²Õ´®Ä¯q©e½Ð¤GÓ¥øºÞ³Õ¤h¯Z¬ã¨s¥Í¼íµ§×§ï«á¡A±N«½Æ©Î¬ÛÃþ¦üªºÃD¥Ø¦X¨Ö¡C±µµÛ¥t¥~¦A§ä¤T¦WMIS³Õ¤h¯Z¬ã¨s¥Í¨Ó¾A«×ªº×§ïÃD·N¡A³Ì«á¤~¥¿¦¡²£¥ÍWeb-based IS°Ý¨÷¤º®e(¨£ªí2)¡A¦³36ÃD¡A¤º®e¼s¤Îµ¦²¤®Ä¯q¡B¸ê°T®Ä¯q¡B¥æ©ö®Ä¯qµ¥¼h±¡C¦¹¶qªíªºp¤À¤è¦¡«Y±Ä¥Î§õ§J¯S¦¡¤µ¥¶q¤Ø¡A¨ä¤¤1¥Nªí¸ÓWeb-based IS¹ï²Õ´¡u«D±`¨S®Ä¯q¡v¡A5¥Nªí¡u«D±`«n¡v¡C
¡@¡@¥»¶qªí½s»s¹Lµ{¡A´¿°Ñ¦ÒWeill(1992)¤ÎMiranni & Lederer(1998)§ï¦ÛTurner & Lucas¤§©µ¦ù²z½×¡C¥»¤å¤§©Ò¥H¿ï¾Ü¸Ó²z½×ªº²z¥Ñ¬O¡A¥»¬ã¨s¦Û½s¶qªí¤TÓºc©À(µ¦²¤®Ä¯q¡B¸ê°T®Ä¯q¡B¥æ©ö®Ä¯q)¡A°£¤F¤ñÓ¤H¼h¦¸¡B¨t²Î¼h¦¸ªº»ùȤ§¤ÀªR³æ¦ì¨Ó±o¦n¥~¡A¦Ó¥B³o¨Çºc©À¥ç¸û²¼ä¡B©öÀ´¡B©ö¿ë¡C
ªí2 ¸ê°T¨t²Î(IS)ªº¼ç¦b®Ä¯q
IS±M®×ªº®Ä¯q |
¬ÛÃö¤åÄm |
|
Oril & Tom(1987); Parker & Benson(1987); River & Kaiser(1989); Sullivan-Trainor(1990,1991) |
ÁקK¼W¥[³Ò°Ê¤O¥H¸`¬Ù¦¨¥» |
Smith(1983) ; Ryan. & Peter(1999); Zhao(2000) |
°§C¥X®t¦¨¥» |
Smith(1983); Ryan. & Peter(1999) |
°§C³q°T¦¨¥» |
Smith(1983) ; Ryan. & Peter(1999) |
°§C®w¦s¦¨¥» |
Smith(1983); Vaid-Raizada(1983) |
°§CµwÅé¨Ï¥Î¦¨¥» |
Orli & Tom(1987) |
§ïÅܲÕ´¸gÀç¥ø·~ªº¤è¦¡ |
Parker & Benson(1987); Sullivan-Trainor (1990,1991) |
±j¤ÆÄvª§©Î³Ð³yµ¦²¤Àu¶Õ |
Janulaitis(1984); Lay(1985); McGugan(1987); Sulliavn Trainor(1989); Sullivan-Trainor(1990,1991) |
±j¤Æ²Õ´»°¤WÄvª§ªÌªº¯à¤O |
Parker & Benson (1987);Ryan. & Peter(1999); Zhao(2000) |
¹F¦¨²Õ´ªº¥Ø¼Ð |
Parker & Benson (1987) ; Ryan. & Peter(1999) |
«P¶i²Õ´¿í¦u¬F©²ªk³W |
Mirani & Lederer(1998) |
À°§U¤½¥q«Ø¥ß»P¨ä¥¦¥ø·~¦³¥Îªº³sµ² |
Parker & Benson (1987); Ryan. & Peter(1999) |
±j¤Æ¹ïµ¦²¤³W¹ºªººÞ²z¸ê°T |
Parker & Benson (1987); King & Schrems(1978) |
¥[±j²Õ´ªº«H¥Î©M¦WÁn |
Orli & Tom(1987) ; ; Ryan. & Peter(1999) |
«P¤½¥q§ó§Ö³t¦a¶}µo¨ä¥L¸ê°T¨t²Î |
Smith(1983); ; Ryan. & Peter(1999) |
«P¨Ï¤½¥q¥[§Ö¶}®i¥¼¶}µo¤§À³¥Î¨t²Î |
Orli & Tom(1987); Sullivan-Trainor(1990,1991) |
¥[§Ö¹ï¸ê°T©Î³ø§iªºÂ^¨ú©Î»¼°e |
River & Kaiser(1989); Sullivan-Trainor(1989) |
¥H§ó²¼ä©Î¸û¨Îªº®æ¦¡§e²{¸ê°T |
River & Kaiser(1989) |
¼W¥[¸ê°T»Ý¨Dªº¼u©Ê |
Orli & Tom(1987); King & Schems(1978) ; Zhao(2000) |
´£¨Ñ§Ö³tºûתº¯à¤O |
Mirani & Lederer(1998) |
¨ÏUSER§ó®e©ö¦s¨ú¸ê°T |
Orli & Tom(1987); River & Kaiser(1989) ; Zhao(2000) |
¥[±j¸ê°Tªº·Ç½T©Î¥i¾a |
King & Schrems(1978); Vaid-Raizada(1983); Orli & Tom(1987); River & Kaiser(1989) |
¼W¥[¸ê°T¿é¥X¶q |
River & Kaiser(1989); Sullivan-Trainor(1989) |
¥[±j«È¤áÃö«Y/ÅU«ÈÃö«Yº¡·N«× |
Orli & Tom(1987); River & Kaiser(1989) |
´£¨Ñ·s²£«~/ªA°Èµ¹¤U´å«È¤á |
Sullivan-Trainor(1989) |
´£¨Ñ§ó¦nªº¥æ©ö/ªA°Èµ¹¤W´å¨ÑÀ³°Ó |
Parker & Benson(1987); Sullivan-Trainor(1989) |
¥[±jºÞ²z±±¨îªº¸ê°T |
King & Schrems(1978); Orli & Tom(1987); Parker & Benson(1987) |
¥[±j¾Þ§@±±¨îªº¸ê°T |
Parker & Benson(1987) |
ÁYµu¥æ©ö¶g´Á©Î²£«~¶g´Á |
Orli & Tom(1987); Parker & Benson(1987) |
«P¶i·~ÁZ¦¨ªø¨Ó¼W¥[°]°È³ø¹S |
Mirani & Lederer(1998) |
¼W¥[û¤u¥Í²£¤O©Î¥ø·~®Ä²v |
King & Schrems(1978);McGugan(1987);River & Kaiser (1989);Smith(1983);Sullivan-Trainor (1990,1991); Zhao(2000) |
´£¨Ñ§ó¦hªº¸ê®Æ©Î³nÅé¦w¥þ |
Vaid-Raizada(1983) |
¼W¥[²Õ´¹ïÅܲªº¤ÏÀ³¯à¤O |
Mirani & Lederer(1998) ; Ryan. & Peter(1999) |
¥i´£¨Ñ24¤p®É¥þ¤ÑÀç¹B/ªA°È |
Zhao(2000) ; Ryan. & Peter(1999) |
¥i´£¨Ñ¥þ²y¤ÆÀç¹B/ªA°È |
Zhao(2000) ; Ryan. & Peter(1999) |
WIS¤ñ¶Ç²ÎÀ³¥Î¨t²Îªººûצ¨¥»§C |
Zhao(2000); Ryan. & Peter(1999) |
¤G¡B¼Ë¥»¸ê®Æ¦¬¶°
¡@¡@¥»¬ã¨s¼Ë¥»«Y¦bIntenet¤W¶i¦æ¡A¥H¹q¤l¶l¥ó¤À¤G§å±H¥X°Ý¨÷¡A²Ä¤@§å±H¥X4,202¥÷¡A¦^¦¬196¥÷¡A¶¡¹j¤T¶g¡A¦A¥H¥t¤@²Õ¼Ë¥»¦W³æ¡A±H¥X²Ä¤G§åE-mail¦@4,103¥÷¡A¦^¦¬180¥÷¡CE-mail¦Xp±H¥X8,305¥÷µ¹°Ó·~ºô¯¸¸gÀçªÌ/ºÞ²zªÌ¡A¦@¦^¦¬376¥÷¡A¦^¦¬²v4.53%¡C¾ãӼ˥»ªº´yz¦pªí3©Ò¥Ü¡C
ªí
3 ¼Ë¥»¯S¼x´yz(N=376)
¡@ |
²Ä¤@§å |
²Ä¤G§å |
||
¡@ |
N |
% |
N |
% |
¤½¥qû¤uÁ`¼Æ |
¡@ |
¡@ |
¡@ |
¡@ |
100¤H¥H¤U |
73 |
37 |
80 |
44 |
101-500¤H |
43 |
22 |
32 |
18 |
501-1000¤H |
23 |
12 |
18 |
10 |
1001-3000¤H |
24 |
12 |
25 |
14 |
3000¤H¥H¤W |
33 |
17 |
25 |
14 |
¾¯Å |
¡@ |
¡@ |
¡@ |
¡@ |
Á`¸g²z |
39 |
20 |
42 |
23 |
³¡ªù¸g²z/¥D¥ô¯Å¥DºÞ |
29 |
15 |
27 |
15 |
¸ê°T³¡ªù¥DºÞ |
39 |
20 |
40 |
22 |
¸ê°T¤Hû |
89 |
45 |
71 |
39 |
WebªºÒ¾ÉªÌ |
¡@ |
¡@ |
¡@ |
¡@ |
¸ê°T¤Hû |
73 |
37 |
69 |
38 |
¸ê°T/³¡ªù¥DºÞ |
83 |
42 |
71 |
39 |
Á`¸g²z/¸³¨Æªø |
40 |
20 |
40 |
22 |
²£·~§O |
¡@ |
¡@ |
¡@ |
¡@ |
°ª¬ì§Þ»s³y·~ |
52 |
27 |
47 |
26 |
¤@¯ë»s³y·~ |
30 |
15 |
30 |
17 |
ªA°È·~ |
61 |
31 |
57 |
32 |
¨ä¥¦ |
53 |
27 |
46 |
26 |
¤½¥q¸ê¥»ÃB |
¡@ |
¡@ |
¡@ |
¡@ |
1000¸U¥H¤U |
58 |
30 |
61 |
34 |
1001-5000¸U |
50 |
26 |
51 |
28 |
5001¸U-2»õ |
27 |
14 |
27 |
15 |
2-20»õ |
37 |
19 |
20 |
11 |
21»õ¥H¤W |
24 |
12 |
21 |
12 |
ªí4 Web-based IS®Ä¯q¡Gªì©lºc±¤Î«ü¼Ð
¿Å¶q«ü¼Ð |
ªí2¹ïÀ³¶µ¥Øªº½s¸¹ |
|
(Åܼƽs¸¹) µ¦²¤ºc± |
¡@ |
|
|
7 |
|
±j¤ÆÄvª§©Î³Ð³yµ¦²¤Àu¶Õ |
8 |
|
±j¤Æ²Õ´»°¤WÄvª§ªÌªº¯à¤O |
9 |
|
¹F¦¨²Õ´ªº¥Ø¼Ð |
10 |
|
À°§U¤½¥q«Ø¥ß»P¨ä¥¦¥ø·~¦³¥Îªº³sµ² |
12 |
|
¥[±j²Õ´ªº«H¥Î©M¦WÁn |
14 |
|
¥[±j«È¤áÃö«Y/ÅU«ÈÃö«Yº¡·N«× |
24 |
|
´£¨Ñ·s²£«~/ªA°Èµ¹¤U´å«È¤á |
25 |
|
´£¨Ñ§ó¦nªº¥æ©ö/ªA°Èµ¹¤W´å¨ÑÀ³°Ó |
26 |
|
¼W¥[²Õ´¹ïÅܲªº¤ÏÀ³¯à¤O |
33 |
|
34. ¥i´£¨Ñ24¤p®É¥þ¤ÑÀç¹B/ªA°È |
34 |
|
35. ¥i´£¨Ñ¥þ²y¤ÆÀç¹B/ªA°È |
35 |
|
¸ê°Tºc± |
¡@ |
|
±j¤Æ¹ïµ¦²¤³W¹ºªººÞ²z¸ê°T |
13 |
|
¥[§Ö¹ï¸ê°T©Î³ø§iªºÂ^¨ú©Î»¼°e |
17 |
|
¥H§ó²¼ä©Î¸û¨Îªº®æ¦¡§e²{¸ê°T |
18 |
|
¼W¥[¸ê°T»Ý¨Dªº¼u©Ê |
19 |
|
¨ÏUSER§ó®e©ö¦s¨ú¸ê°T |
21 |
|
¥[±j¸ê°Tªº·Ç½T©Î¥i¾a |
22 |
|
¼W¥[¸ê°T¿é¥X¶q |
23 |
|
¥[±jºÞ²z±±¨îªº¸ê°T |
27 |
|
¥[±j¾Þ§@±±¨îªº¸ê°T |
28 |
|
¥æ©öºc± |
¡@ |
|
´î¤Ö³Ò°Ê¤O¤ä¥X¨Ó¸`¬Ù¶}¾P |
1 |
|
ÁקK¼W¥[³Ò°Ê¤O¥H¸`¬Ù¦¨¥» |
2 |
|
°§C¥X®t¦¨¥» |
3 |
|
°§C³q°T¦¨¥» |
4 |
|
°§C®w¦s¦¨¥» |
5 |
|
°§CµwÅé¨Ï¥Î¦¨¥» |
6 |
|
«P¶i²Õ´¿í¦u¬F©²ªk³W |
11 |
|
«P¤½¥q§ó§Ö¶}µo®i¨ä¥L¸ê°T¨t²Î |
15 |
|
«P¤½¥q§ó§Ö¶}µo¥ý«e¥¼¶}µoªºÀ³¥Î¨t²Î |
16 |
|
´£¨Ñ§Ö³tºûתº¯à¤O |
20 |
|
ÁYµu¥æ©ö¶g´Á©Î²£«~¶g´Á |
29 |
|
«P¶i·~ÁZ¦¨ªø¨Ó¼W¥[°]°È³ø¹S |
30 |
|
¼W¥[û¤u¥Í²£¤O¤Î¥ø·~®Ä²v |
31 |
|
´£¨Ñ§ó¦hªº¸ê®Æ©Î³nÅé¦w¥þ |
32 |
|
36.¤½¥qWIS¤ñ¶Ç²ÎÀ³¥Î¨t²Îªººûצ¨¥»§C |
36 |
¸v¡B¸ê®Æ¤ÀªRµ²ªG»P°Q½×
¤@¡B
LISREL¤§´ú¶q¼Ò¦¡¡@¡@¸ê®Æ¤ÀªRªº²Ä¤@¨B´N¬Oµû¶qµ¦²¤®Ä¯q¡B¸ê°T®Ä¯q¡B¥æ©ö®Ä¯qµ¥¤TÓºc±
(dimension)¬O§_¯à½T¹ê¤Ï¬M¸ê°T¨t²Î¹ï²Õ´ªº®Ä¯q¡C¥Ñ©ó¥»¶qªí²o§è¨ì®Ä¯q¤TÓºc±¤§¤º³¡µ²ºc¡A¬G¥ý¥HLISREL 8.12vª©¤§´ú¶q¼Ò¦¡¨ÓÀË©w¦¹¶qªí¤§¦¬ÀĮīפΰϧO®Ä«×¡B¥H¤Î¦U«ü¼ÐÅܼƪºÓ§O«H«×¡C¡@¡@Web-based IS
²Õ´®Ä¯q³o¤TÓºc±¤À§O¥Î¤TÓ¤£¦PLISREL´ú¶q¼Ò¦¡¨Óªí¥Ü¡A¦Ó«D¶È¥Î³æ¤@LISREL´ú¶q¼Ò¦¡(¨£¹Ï1)¡A²z¥Ñ¬O¦]¬°¥»¬ã¨s¨Æ¥ý²M·¡¬É©wIS®Ä¯q¦³¤T¤jÃþ¡A¥»¤å¦®¦b¦Û½sIS®Ä¯q¶qªí¡A¦Ó«Dn²£¥Í¥þ·sªº²z½×¡C´«¥y¸Ü»¡¡AYn²£¥Í·s²z½×¡A«h²z½×©ÊªºÄ³ÃDÀ³¤ñ¹êÃҩʪºÄ³ÃDnÀu¥ý³B²z¡C¤G¡Bªì©l¼Ò¦¡¤§«Øºc®Ä«×
¡@¡@¥Ñ©ó¥»¦Û½s¶qªí¨Æ«e¸g¹L¼sªx¤åÄm±´°Q¤Î±M®a¾ÇªÌªº§R×¼íµ§¡A¬Gªìª©¦Û½s¶qªíªº¤º®e®Ä«×¥i»¡«D±`°ª¡C¬°¤F¯à°÷¥H¤£¦P¤èªk¨Ó¡u½ÆÅç¡v¥»¶qªí«Øºc®Ä«×ªº¾÷·|¡A¥»¤å¦P®É±Ä¥Î±´¯Á©Ê¦]¯À¤ÀªR
(exploratory factor analysis, EFA)¤ÎÅçÃҩʦ]¯À¤ÀªR(confirmatory factor analysis, CFA)¨Ó¥æ¤¬¦ÒÅ禹¶qªíªº«Øºc®Ä«×(Anderson & Gerbing, 1988)¡Cº¥ý¥»¬ã¨s¥H36ÓÆ[¹î«ü¼Ð(ªþ¿ý)©Ò¶i¦æªºEFA¤§µ²ªG¦pªí5©Ò¥Ü¡AÅã¥Ü¥»¬ã¨s¦Û½s¶qªí¡A°£¤F¥i¤À¦¨¡Gµ¦²¤®Ä¯q¡B¸ê°T®Ä¯q¡B¥æ©ö®Ä¯qµ¥¤Tºc±¥~¡A¦¹¶qªí¤§«Øºc®Ä«×(ÄݦP¤@ºc©À¤§¦]¯Àt²ü¶q§¡¤j©ó0.5)¤Î°Ï§O®Ä«×(Äݤ£¦Pºc©À¤§¯S½èªº¦]¯Àt²ü¶q±µªñ©ó0)ѨΡA¦]¬°EFA¨Ã¥¼µo²{¥ô¦óÆ[¹î«ü¼Ðªº¦]¯Àt²ü¶q¾î¸ó¨âÓ¦]¯À¤§È¤j©ó0.5¡A¬Gªì©l¼Ò¦¡¨Ã¨S»Ýn§R°£¥ô¦ó«ü¼ÐÅܼÆ(Æ[¹îÅܼÆ)¡A¦]¬°¨C¤@ÓÃD¥Ø(item)¡A¨ä©Ò¹ïÀ³ªº¦]¯Àt²ü¶q(loadings)¡A¥²¶·±µªñ1.0¡A¦ý¦b¨ä¥¦¦]¯À¤§¦]¯Àt²ü¶q¥²¶·±µªñ0¡C¦¹Áô§tµÛ¡AY¸ÓÃD¥Ø¦b©Ò¦³¦]¯À¤§¦]¯Àt²ü¶q¤p©ó0.5¡B©Î¸ÓÃD¥Ø¦]¯Àt²ü¶q¦³¤GÓ¥H¤W¬O¤j©ó0.5(¾î¸ó¤GÓ¦]¯À¥H¤W)ªÌ¡A³£¶·§R°£¡C¹Ï
1 µ¦²¤¡B¥æ©ö¡B¸ê°T®Ä¯q¤§ªì©l¼Ò¦¡ªí5 EFA©â¥X¤Tºc©À¤§¦]¯Àt²ü¶q(loadings)
ÅܼƥN¸¹ |
¥æ©ö®Ä¯q |
µ¦²¤®Ä¯q |
¸ê°T®Ä¯q |
Eigenvalue= |
12.91 | 6.73 | 5.33 |
Variance= |
35.90 | 18.70 | 14.80 |
Alpha= |
0.86 | 0.84 | 0.87 |
V28 |
.86 |
.24 |
.22 |
V31 |
.85 |
.26 |
.20 |
V32 |
.85 |
.27 |
.21 |
V30 |
.85 |
.25 |
.19 |
V27 |
.83 |
.26 |
.23 |
V24 |
.83 |
.22 |
.16 |
V22 |
.82 |
.22 |
.18 |
V36 |
.82 |
.20 |
.16 |
V20 |
.82 |
.24 |
.22 |
V29 |
.81 |
.17 |
.14 |
V33 |
.80 |
.22 |
.19 |
V21 |
.79 |
.26 |
.24 |
V23 |
.77 |
.19 |
.17 |
V25 |
.76 |
.16 |
.11 |
V26 |
.75 |
.12 |
.12 |
V7 |
.23 |
.86 |
.24 |
V2 |
.19 |
.86 |
.22 |
V3 |
.20 |
.86 |
.23 |
V8 |
.25 |
.85 |
.25 |
V5 |
.23 |
.84 |
.25 |
V1 |
.18 |
.84 |
.20 |
V6 |
.22 |
.83 |
.23 |
V35 |
.29 |
.83 |
.27 |
V34 |
.27 |
.82 |
.27 |
V10 |
.22 |
.82 |
.23 |
V9 |
.22 |
.80 |
.17 |
V4 |
.17 |
.74 |
.09 |
V14 |
.23 |
.26 |
.89 |
V15 |
.17 |
.24 |
.88 |
V12 |
.21 |
.27 |
.88 |
V13 |
.21 |
.25 |
.87 |
V11 |
.19 |
.22 |
.86 |
V17 |
.16 |
.21 |
.85 |
V18 |
.18 |
.18 |
.85 |
V16 |
.19 |
.21 |
.84 |
V19 |
.19 |
.19 |
.84 |
(
¤@)ªì©l¼Ò¦¡¤§°Ï§O®Ä«×¡@¡@©Ò¿×¡u°Ï§O®Ä«×¡v
(discriminant validity)¬O«ü²z½×Åé¨t¤¤¡A¬Y¤@ºc±»P¨ä¥Lºc±¦b¯S½è(trait)¤è±¤§®t§Oµ{«×¡C¥HLISREL¦Ó¨¥¡A¨âÓºc±¤§¶¡ªº°Ï§O®Ä«×ÀË©w¤èªk¡A¬O¨D¨î¼Ò¦¡¤§ƒÓ 2È»P¥¼¨î¼Ò¦¡¤§ƒÓ 2ȨâªÌªº®t¡AY¨âªÌƒÓ 2È®t¶Z·U¤j¡Aªí¥Ü³o¨âÓºc©Àªº°Ï§O®Ä«×·U¤j¡C©Ò¿×¨î¼Ò¦¡»P«D¨î¼Ò¦¡¡A¨âªÌ¥Dn®t§O¬O¡A«eªÌn¨î³o¨âÓ¼ç¦bÅܼƤ§¶¡¤§¬ÛÃö«Y¼Æ(ƒÖ ij)¬°1.0¡A¦Ó«áªÌ«h¬É©wƒÖ ij¬°¦Û¥Ñ°Ñ¼Æ¡A¨ÃÅý¹q¸£pºâ¨ä¼Ò¦¡¾A¦X«×ƒÓ 2È¡C°²¦p¥¼¨î¼Ò¦¡¤§¾A¦X«×ƒÓ 2È·U¤p¡A«hªí¥Ü³o¨Ç¯S½èªº¬ÛÃö©Ê·U§C¡A¨ä°Ï§O®Ä«×´N·U°ª(Bagozzi & Phillips,1982)¡C´«¥y¸Ü»¡¡AY¨î¼Ò¦¡»P«D¨î¼Ò¦¡¨âªÌƒÓ 2Ȫº®t¤§ÅãµÛ©Êp<.05¡A«hªí¥Ü³o¨âÓºc©À¨ã¦³°ªªº°Ï§O®Ä«×¡C¡@¡@¥H¥»¬ã¨s
Web-based IS®Ä¯q¤TÓºc±¤§¨â¨â°t¹ï©Ò¨D±o¤§°Ï§O®Ä«×ÀË©wµ²ªG¡A¦pªí6©Ò¥Ü¡C¨ä¤¤¡A¡uµ¦²¤-¥æ©ö¡v°t¹ï¤§ƒÓ 2Ȫº®t¬O120.50¡F¡u¸ê°T-¥æ©ö¡v°t¹ï¤§ƒÓ 2Ȫº®t¬O121.87¡F¡uµ¦²¤-¸ê°T¡v°t¹ï¤§ƒÓ 2Ȫº®t¬O115.38¡F¤T¹ïƒÓ 2Ȫº®t§¡¹FÅãµÛ¤ô·Ç(p<.001)¡A¬G¥i¥H»¡¥»¬ã¨s¦Û½sªº¶qªí¨ã¦³°ª«×ªº°Ï§O®Ä«×¡Cªí
6 ªì©l¼Ò¦¡¤Tºc©À¨â¨â°t¹ï¤§°Ï§O®Ä«×ºKnªí
1.¡uµ¦²¤-¥æ©ö¡vºc± |
¥¼¨î¼Ò¦¡¡GChi-square(df=323)=1097.25, p „T ..001 , ƒÖ 21=0.29 |
¨î¼Ò¦¡¡GChi-square(df=324)=1217.75, p „T ..001, ƒÖ 21=0.64 |
Difference in Chi-square(df=1)=120.50, p „T ..001 |
2.¡u¸ê°T-¥æ©ö¡vºc± |
¥¼¨î¼Ò¦¡¡GChi-square(df=251)=932.44, p „T ..001, ƒÖ 21=0.24 |
¨î¼Ò¦¡¡GChi-square(df=252)=1054.31, p „T ..001, ƒÖ 21=0.62 |
Difference in Chi-square(df=1)=121.87, p „T ..001 |
3.¡uµ¦²¤-¸ê°T¡vºc± |
¥¼¨î¼Ò¦¡¡GChi-square(df=188)=715.63, p „T ..001, ƒÖ 21=0.29 |
¨î¼Ò¦¡¡GChi-square(df=189)=831.01, p „T ..001, ƒÖ 21=0.64 |
Difference in Chi-square(df=1)=115.38, p „T ..001 |
(
¤G)ªì©l¼Ò¦¡¤§³æ¤@ºc©À¤Î¦¬ÀĮīס@¡@½T©w®Ä¯q¶qªí³o¤TÓºc±©¼¦¹©Ò¥Nªí¯S½èªº®t²§©Ê¤§«á¡A±µµÛ¸ÑÄÀ³o¤TÓºc±¤§³æ¤@ºc©À©Ê
(unidimensionality)¤Î¦¬ÀÄ(convergent)®Ä«×¡C³o¤TÓ¼Ò¦¡ªº¬É©w¦p¹Ï1©Ò¥Ü¡C³q±`³Ì±`¥Î¨Óµû¶q¦¬ÀĮīתº·Ç«h¦³¥|Ó¡GƒÓ 2È¡B°t¾A«×«ü¼Ð(goodness of fit index, GFI)¡B°ò·Ç¾A°t«×«ü¼Ð(Normed Fit Index,NFI)¡B´Ý®t§¡¤è®Ú(RMR) (Bagozzi & Yi,1988; Joreskog & Sorbom, 1986)¡C¡@¡@°£¤F¤Wz¥|Ó·Ç«h¥~¡A©|¥i±q¨CӰѼƦôpÈ(
ƒÖ ij¡BƒÜ i¡BƒÔ i)¤Î¨ä¹ïÀ³ªºtȤj¤p(¥Ñmaximum likelihoodªk¦ôp)¡A¨Ó§PÂ_¬ã¨s°²³]¤§¼Ò¦¡ªº¾ãÅé¾A°t«×¡C°²¦p°Ñ¼Æ¦ôp©Ò¹ïÀ³ªºtÈ·U¤j«hªí¥Ü¸Ó°Ñ¼Æ·UÅãµÛ¡C®Ú¾Ú¸gÅçªk«h¡AtȤj©ó2.00ªí¥Ü¸Ó°Ñ¼Æ¹F¨ì²ÎpªºÅãµÛ¤ô·Ç¡A¬GÀ³¤©«O¯d¥¦¡C¡@¡@¦bµ¦²¤®Ä¯q¼Ò¦¡¤§³æ¤@ºc±(unidimensionality)ÀË©w¤è±(¨£¹Ï1)¡A¸gLISREL´ú¶q¼Ò¦¡¤ÀªR«á¡Aµo²{12Ó
ƒÜ iÈ©Ò¹ïÀ³ªºtȧ¡¤j©ó2.00¡Aªí¥Ü³o12ӰѼƧ¡¹F²ÎpÅãµÛ¤ô·Ç¡A¬G³o12Ó«ü¼Ð³£¤£»Ýn§R°£¡A¥¦Ì³£¥i¥H·í§@¥»¶qªíªº¿Å¶q¶µ¥Ø¡CY¨ú³o12ӼзǤƦ]¯Àt²ü¶qªº¥¤èÈ(ƒÜ i2)¡A§Y¥iºâ¥X³o12ӰѼƪºÓ§O«H«×(individual item reliability)¡Cµ²ªGµo²{³o12Ó«ü¼ÐÅܼƤ¤¦³11ÓÅܼƪºÓ§O«H«×¹F¨ì0.5ªº¼Ð·Ç¡C¦ý¬Oµ¦²¤®Ä¯q¼Ò¦¡¤§¡uƒÓ 2/df¡vªº¤ñȵ¥©ó5.11¡A¨Ã¥¼¹F¨ì¤p©ó3ªº²z·Q¼Ð·Ç¡A¦Ó¥B¨M©w(determination)«Y¼Æ¥ç¥¼¹F¨ì>.90¼Ð·Ç¡AÅã¥Ü¸Ó¼Ò¦¡¤´¦³¶·½Õ¾ã¡C¨ä¤¤RMRµ¥©ó0.03¡A«h¹F¨ì¤p©ó0.05ªº¼Ð·Ç¡C¦Ó¥BGFIµ¥©ó0.90¡A¹F¨ì0.9ªº¼Ð·Ç¡C¥Ñ¤Wz³o¨Ç¾ãÅé¾A¦X«×¤§ÀË©wÈ¡A¥i¬Ý¥Xµ¦²¤®Ä¯q¼Ò¦¡¤´¥i¦A²Ó¤À¦¨´XÓ¦¸ºc©À¡C¡@¡@¦b¹Ï1©Ò¥Ü¥æ©ö®Ä¯q¼Ò¦¡¤§³æ¤@ºc±ÀË©w¤è±¡A¸gLISREL¤ÀªR«áµo²{¡A¥æ©ö®Ä¯q³o15Ó«ü¼Ð¤§
ƒÜ È©Ò¹ïÀ³ªºtȧ¡¤j©ó1.96¡A¦Ó¥B³o15Ó«ü¼ÐªºÓ§O«H«×§¡¹F¨ì0.5ªº¼Ð·Ç¡Aªí¥Ü³o15ӰѼƧ¡¹F²ÎpÅãµÛ¤ô·Ç¡A¬G³o15Ó«ü¼Ð³£À³¼È®É«O¯d¡CµM¦Ó¡A¥æ©ö®Ä¯q¼Ò¦¡¤§¡uƒÓ 2/df¡vªº¤ñȵ¥©ó5.18¡A¨Ã¥¼¹F¨ì¤p©ó3ªº²z·Q¼Ð·Ç¡A¦Ó¥B¨M©w«Y¼Æ¥ç¥¼¹F¨ì>.90¼Ð·Ç¡AÅã¥Ü¸Ó¼Ò¦¡¤´¦³¶·½Õ¾ã¡C¦¹¥~RMRµ¥©ó0.04¡A¹F¨ì¤p©ó0.05ªº¼Ð·Ç¡C¦ÓGFIµ¥©ó0.86¡A±µªñ0.9ªº¼Ð·Ç¡C¥Ñ¤Wz³o¨Ç¾ãÅé¾A¦X«×¤§ÀË©wÈ¡A¥i¬Ý¥X¥æ©ö®Ä¯q¼Ò¦¡¤]¥i¦A²Ó¤À¦¨´XÓ¦¸ºc©À¡C¡@¡@¦b¸ê°T®Ä¯q¼Ò¦¡¤§³æ¤@ºc±ÀË©w¤è±(¹Ï1)¡A¥HLISREL¤ÀªR«áµo²{¡A¸ê°T®Ä¯q³o9Ó«ü¼Ð¤§
ƒÜ È©Ò¹ïÀ³ªºtȧ¡¤j©ó2.00¡Aªí¥Ü³o9ӰѼƧ¡¹F²ÎpÅãµÛ¤ô·Ç¡C¦Ó¥B³o9Ó«ü¼ÐªºÓ§O«H«×§¡¹F¨ì0.5ªº¼Ð·Ç¡Aªí¥Ü³o9Ó«ü¼Ð¼È®É¤©¥H«O¯d¡CµM¦Ó¸ê°T®Ä¯q¼Ò¦¡¤§¡uƒÓ 2/df¡vªº¤ñȵ¥©ó7.56¡A¨Ã¥¼¹F¨ì¤p©ó3ªº²z·Q¼Ð·Ç¡A¦Ó¥B¨M©w«Y¼Æ¥ç¥¼¹F¨ì>.90¼Ð·Ç¡AÅã¥Ü¸Ó¼Ò¦¡¤´¦³¶·½Õ¾ã¡C¦¹¥~RMRµ¥©ó0.03¡A«h¹F¨ì¤p©ó0.05ªº¼Ð·Ç¡CGFIµ¥©ó0.84¡A¨Ã¥¼¹F¨ì0.9ªº¼Ð·Ç¡C¥Ñ¤Wz³o¨Ç¾ãÅé¾A¦X«×¤§ÀË©wÈ¡A¥i¬Ý¥X¸ê°T®Ä¯q¼Ò¦¡¥ç¥i¦A²Ó¤À¦¨´XÓ¦¸ºc©À¡C¤T¡B¼Ò¦¡¤§ºë½o¤Æ
¡@¡@¬°¤F¯à°÷¥H¤£¦P¼Ë¥»¸ê®Æ²Õ¨Ó¥æ¤¬¡u½ÆÅç¡v¥»¶qªí¡A¥»¬ã¨sº¥ý¥H²Ä¤@§å196¥÷¼Ë¥»¸ê®Æ¬°¼Æ¾Ú¡A¨Ó¥æ¤eÅçÃÒIS®Ä¯q¶qªíµ¥¤TÓºc±¤§¦¸ºc©Àªºµ²ºc¡A¨Ã±N¤£¨}ªº«ü¼Ð¤©¥H§R°£¡A±µµÛ¦A¥H²Ä¤G§å180¥÷¼Ë¥»¸ê®Æ¡A¨ÓÀË©w¦¹ºë½o¤Æ¼Ò¦¡¤§¥æ¤e®Ä«×¡C
(
¤@)¤£¦P¼Ë¥»¸ê®Æ²Õ¤§¥æ¤e½ÆÅç¦hºc±©Ê¡@¡@º¥ý¥H²Ä¤@§å
196¥÷¼Ë¥»¤À§O¶i¦æ¸ê°T®Ä¯q¡Bµ¦²¤®Ä¯q¡B¥æ©ö®Ä¯q¤§¦hºc±©Ê(multidimensionality)ÀË©w¡C¨C¤@Ó¤ÏÂФÀªR¹Lµ{¤¤¡A§¡¥ý°²³]Web-based IS®Ä¯q³o¤TÓºc±¥i¤À¦¨¨âÓ¦¸ºc©À(subcontruct)¡A±µµÛ¦A¤À¬°¤TÓ¦¸ºc©À¡B¥|Ó¦¸ºc©À¡A¨Ã§PÂ_¤À¦¨´XÓ¦¸ºc©Àªº¼Ò¦¡¾ãÅé¾A¦X«×¸û¨Î¡Cµ¥½T©w¸Óºc±¥i¤À¬°¤TÓ¦¸ºc©À¤§«á¡A±µµÛ¥HLISRELµ{¦¡¤¤³]©w©Ò¦³¦¸ºc©Àªº°Ñ¼Æ¬°free¡A¦A§Q¥ÎLISRELµ{¦¡¤¤¡uשw«ü¼Ð¡v(modification index, MI)¨Ó¿z¿ï«ü¼ÐÅܼơAYMIÈ·U¤j¡A«h¥Nªí§R±¼¸ÓÃD¥Ø¤§´Á±æ£q2È·U°ª¡A¤×¨äMIȤj©ó5ªº«ü¼ÐÀ³¤©Àu¥ý§R°£(Joreskog & Sorbom,,1986) (§ó²z·QMI¬O¤p©ó3.84)¡C¨Ò¦p¡A¥æ©ö®Ä¯q³oÓºc±¤¤¡AÃD26¡BÃD31¡BÃD32¡BÃD33¤ÎÃD30ªºMI§¡¤j©ó5¡A¬G¤©¥H§R°£¡C¦p¦¹¤@ª½¤ÏÂФÀªR¡Aª½¨ì¾ãÅé²Îp¶q¤£¦A§ïµ½ªºµ{«×¬°¤î¡A§Y³Ì²×¼Ò¦¡n¯àÀò±o¸û°ªªº°Ñ¼Æ¦ôp¤ÎtÈ¡B¸û§Cªº¼Ð·Ç»~¤ÎMIÈ¡B¥H¤Î¸û¨Îªº¾ãÅéÅܼÆ(NFI¡B£q2¡BRMR¡BGFI)¡C¸g¹L¤Wz¤ÏÂФÀªR«á¡Aµo²{¸ê°T®Ä¯q¡Bµ¦²¤®Ä¯q¡B¥æ©ö®Ä¯q¤TÓºc±§¡¥i¦A¤À¸Ñ¦¨¤TÓ¦¸ºc©À¡C©ó¬O¨CÓºc±¦A¦¸¤À§O¶i¦æ¡u´ú¶q¼Ò¦¡¡vÀË©w¡A¨äµ²ªG¦pªí7¡Bªí8¡Bªí9¡Cªí
7 µ¦²¤ºc±¤§Å|¥N¤ÀªR
Chi-square(df=52)=159.88, p¡Ö .05Goodness of fit index(GFI)= 0.88, NFI=0.91 Root mean square residual(RMR)=0.47 |
Åܼƽs¸¹ |
Ävª§Àu¶Õ |
µ¦²¤Áp·ù |
ÅU«ÈÃö«Y |
Maximum Likelihood Estimates(¼Ð·Ç¤Æ£fx) |
|||
V35 |
0.93 |
0.00 |
0.00 |
V2 |
0.95 |
0.00 |
0.00 |
V34 |
0.93 |
0.00 |
0.00 |
V3 |
0.95 |
0.00 |
0.00 |
V1 |
0.94 |
0.00 |
0.00 |
V6 |
0.91 |
0.00 |
0.00 |
V4 |
0.00 |
0.83 |
0.00 |
V10 |
0.00 |
0.88 |
0.00 |
V5 |
0.00 |
0.91 |
0.00 |
V8 |
0.00 |
0.00 |
0.95 |
V9 |
0.00 |
0.00 |
0.94 |
V7 |
0.00 |
0.00 |
0.93 |
tÈ |
¡@ |
¡@ |
¡@ |
V35 |
©T©w |
0.00 |
0.00 |
V2 |
35.05* |
0.00 |
0.00 |
V34 |
31.42* |
0.00 |
0.00 |
V3 |
35.01* |
0.00 |
0.00 |
V1 |
32.39* |
0.00 |
0.00 |
V6 |
29.10* |
0.00 |
0.00 |
V4 |
0.00 |
©T©w |
0.00 |
V10 |
0.00 |
19.66* |
0.00 |
V5 |
0.00 |
20.54* |
0.00 |
V8 |
0.00 |
0.00 |
©T©w |
V9 |
0.00 |
0.00 |
34.82* |
V7 |
0.00 |
0.00 |
32.98* |
Modification Indices(MI) |
|||
V35 |
0.00 |
0.11 |
1.30 |
V2 |
0.00 |
0.04 |
0.55 |
V34 |
0.00 |
0.83 |
1.61 |
V3 |
0.00 |
0.13 |
0.48 |
V1 |
0.00 |
0.59 |
0.90 |
V6 |
0.00 |
4.29 |
4.36 |
V4 |
1.27 |
0.00 |
0.35 |
V10 |
0.13 |
0.00 |
0.08 |
V5 |
0.40 |
0.00 |
0.05 |
V8 |
3.58 |
2.31 |
0.00 |
V9 |
4.48 |
4.53 |
0.00 |
V7 |
2.12 |
2.93 |
0.00 |
* t > 2.0
ªí
8 ¸ê°Tºc±¤§Å|¥N¤ÀªR
Chi-square(df=25)=94, p¡Ö .05Goodness of fit index(GFI)= 0.92 |
NFI=0.90 Root mean square residual(RMR)=0.45 |
||||
Åܼƽs¸¹ |
¸ê°TºÞ±± |
¸ê°T¼u©Ê |
¸ê°TÂ^¨ú |
||
Maximum Likelihood Estimates(¼Ð·Ç¤Æ£fx) |
¡@ |
¡@ |
|||
V19 |
0.87 |
0.00 |
0.00 |
||
V17 |
0.89 |
0.00 |
0.00 |
||
V18 |
0.93 |
0.00 |
0.00 |
||
V11 |
0.94 |
0.00 |
0.00 |
||
V16 |
0.93 |
0.00 |
0.00 |
||
V13 |
0.00 |
0.95 |
0.00 |
||
V14 |
0.00 |
0.96 |
0.00 |
||
V15 |
0.00 |
0.00 |
1.00 |
||
V12 |
0.00 |
0.00 |
0.80 |
||
tÈ |
¡@ |
¡@ |
¡@ |
||
V19 |
©T©w |
0.00 |
0.00 |
||
V17 |
23.02* |
0.00 |
0.00 |
||
V18 |
25.47* |
0.00 |
0.00 |
||
V11 |
25.87* |
0.00 |
0.00 |
||
V16 |
24.97* |
0.00 |
0.00 |
||
V13 |
0.00 |
©T©w |
0.00 |
||
V14 |
0.00 |
25.80* |
0.00 |
||
V15 |
0.00 |
0.00 |
©T©w |
||
V12 |
0.00 |
0.00 |
7.74* |
||
Modification Indices(MI) |
¡@ |
¡@ |
|||
V19 |
0.00 |
3.53 |
0.33 |
||
V17 |
0.00 |
0.02 |
4.07 |
||
V18 |
0.00 |
0.03 |
1.45 |
||
V11 |
0.00 |
3.74 |
0.39 |
||
V16 |
0.00 |
4.10 |
3.66 |
||
V13 |
0.41 |
0.00 |
0.41 |
||
V14 |
0.41 |
0.00 |
0.41 |
||
V15 |
4.76 |
4.76 |
0.00 |
||
V12 |
4.09 |
4.09 |
0.00 |
* t > 2.00
ªí
Chi-square(df=88)=276, p¡Ö .05Goodness of fit index(GFI)= 0.92 |
NFI=0.91 Root mean square residual(RMR)=0.39 |
||||
Åܼƽs¸¹ |
¥ø·~®Ä²v |
·¾³q®Ä²v |
¨t²Î¶}µo®Ä²v |
||
Maximum Likelihood Estimates(¼Ð·Ç¤Æ£fx) |
¡@ |
¡@ |
|||
V20 |
0.93 |
0.00 |
0.00 |
||
V25 |
0.86 |
0.00 |
0.00 |
||
V24 |
0.86 |
0.00 |
0.00 |
||
V21 |
0.76 |
0.00 |
0.00 |
||
V23 |
0.00 |
0.84 |
0.00 |
||
V22 |
0.00 |
0.90 |
0.00 |
||
V28 |
0.00 |
0.00 |
0.92 |
||
V27 |
0.00 |
0.00 |
0.90 |
||
V29 |
0.00 |
0.00 |
0.89 |
||
V36 |
0.00 |
0.00 |
0.87 |
||
tÈ |
¡@ |
¡@ |
¡@ |
||
V20 |
©T©w |
0.00 |
0.00 |
||
V25 |
23.10* |
0.00 |
0.00 |
||
V24 |
22.92* |
0.00 |
0.00 |
||
V21 |
17.91* |
0.00 |
0.00 |
||
V23 |
0.00 |
©T©w |
0.00 |
||
V22 |
0.00 |
11.17* |
0.00 |
||
V28 |
0.00 |
0.00 |
©T©w |
||
V27 |
0.00 |
0.00 |
26.07* |
||
V29 |
0.00 |
0.00 |
25.58* |
||
V36 |
0.00 |
0.00 |
23.82* |
||
Modification Indices(MI) |
¡@ |
¡@ |
|||
V20 |
0.00 |
0.80 |
1.96 |
||
V25 |
0.00 |
0.98 |
3.88 |
||
V24 |
0.00 |
4.52 |
4.52 |
||
V21 |
0.00 |
1.00 |
4.97 |
||
V23 |
0.12 |
0.00 |
0.12 |
||
V22 |
0.12 |
0.00 |
0.12 |
||
V28 |
2.92 |
0.58 |
0.00 |
||
V27 |
4.78 |
0.12 |
0.00 |
||
V29 |
0.26 |
0.04 |
0.00 |
||
V36 |
4.52 |
3.30 |
0.00 |
* t > 2.00 ¡F¨Ã§R°£ÃD30¡BÃD31¡BÃD32¡BÃD26¡BÃD33
(¤G)ºë½o¤Æ¼Ò¦¡¤§¥æ¤e®Ä«×ÀË©w
¥»¬ã¨s¬°¯à¡u½ÆÅç¡v×¥¿«á
Web-based IS®Ä¯q¶qªí¤§®Ä«×¤Î¤À³Îªº¦¸ºc©À¡A¦A¥H²Ä¤G²Õ¼Ë¥»180¤H¬°¼Æ¾Ú¡A¶i¦æLISREL´ú¶q¼Ò¦¡¤ÀªR¡A¨Ã±N¨äµ²ªG¾ã²z¦¨ªí10¡Aµ²ªGÅã¥Ü²Îp¶qªºÀË©w³£¥O¤Hº¡·N¡Aªí¥Ü¥»¦Û½s¶qªí¨ã¦³«Ü°ªªº¥æ¤e®Ä«×¡CWeb-based IS®Ä¯q¤§ºë½o¤Æ¶qªí¤º®e¡A¨£ªí11¡Cªí10 ¥Î²Ä¤G¼Ë¥»¸ê®Æ²Õ¤ÀªR×¥¿«áµ¦²¤¡B¥æ©ö¡B¸ê°T®Ä¯q¼Ò¦¡
¡@ |
µ¦²¤®Ä¯q |
¥æ©ö®Ä¯q |
¸ê°T®Ä¯q |
Chi-square |
187.9(df=52),p> .045 |
85.0(df=25),p> .05 |
216.6(df=88),p>.05 |
Goodness of fit index(GFI) |
0.87 |
0.92 |
0.92 |
NFI |
0.90 |
0.91 |
0.92 |
RMR |
0.48 |
0.46 |
0.39 |
ªí
11 Web-based IS¶qªí×¥¿«á¤§¤º®e
µ¦²¤®Ä¯q |
¸ê°T®Ä¯q |
||
Ävª§Àu¶Õ |
´£¨Ñ¥þ²y¤ÆÀç¹BºÞ²z/ªA°È |
¸ê°TºÞ±± |
¥[±j¾Þ±±¸ê°T |
±j¤ÆÄvª§©Î³Ð³yµ¦²¤Àu¶Õ |
¼W¥[¸ê°T¶Ç¹F°e¥X |
||
´£¨Ñ24¤p®É¥þ¤ÑÀç¹BºÞ²z/ªA°È |
¥[±j¸ê°TºÞ²z±±¨î |
||
±j¤Æ²Õ´»°¤WÄvª§ªÌªº¯à¤O |
±j¤Æ¹ïµ¦²¤³W¹ºªººÞ²z¸ê°T |
||
§ïÅܲÕ´¸gÀç¥ø·~ªº¤è¦¡ |
¥[±j¸ê°Tªº·Ç½T©Ê©Î¥i¾a«× |
||
¥[±j²Õ´ªº«H¥Î©M¦WÁn |
¸ê°T¼u©Ê |
¥H§ó²¼ä©Î¸û¨Îªº®æ¦¡§e²{¸ê°T |
|
µ¦²¤Áp·ù |
«P¶i²Õ´¥Ø¼Ðªº¹F¦¨ |
¼W¥[¸ê°T»Ý¨D¼u©Ê |
|
¼W¥[²Õ´¹ïÅܲªº¤ÏÀ³¯à¤O |
¸ê°TÂ^¨ú |
¸ê°T¦s¨ú®e©ö«× |
|
À°§U¤½¥q«Ø¥ß»P¨ä¥¦¥ø·~Ãö«Y³sµ² |
¥[§Ö¹ï¸ê°T©Î³ø§iªºÂ^¨ú©Î»¼°e |
||
ÅU«ÈÃö«Y |
´£¨Ñ·s²£«~/ªA°Èµ¹¤U´å«È¤á |
¡@ |
¡@ |
´£¨Ñ§ó¦nªº¥æ©ö/ªA°Èµ¹¤W´å¨ÑÀ³°Ó |
|||
¥[±j«È¤áÃö«Y/ÅU«ÈÃö«Yº¡·N«× |
¡@ |
¡@ |
|
¥æ©ö®Ä¯q |
|||
¥ø·~®Ä²v |
´î¤Ö³Ò°Ê¤O¤ä¥X¡A¥H¸`¬Ù¶}¾P |
¨t²Î¶}µo®Ä²v |
«P¤½¥q¥[§Ö¶}®i¥¼¶}µo¤§À³¥Î¨t²Î |
°§CµwÅé¨Ï¥Î¦¨¥» |
«P¤½¥q§ó§Ö³t¦a¶}µo¨ä¥L¸ê°T¨t²Î |
||
°§C®w¦s¦¨¥» |
´£¨Ñ§Ö³tºûׯà¤O |
||
ÁקK¼W¥[³Ò°Ê¤O¡A¥H¸`¬Ù¦¨¥» |
°§C¶Ç²ÎÀ³¥Î¨t²Îªººûצ¨¥» |
||
·¾³q®Ä²v |
°§C²Õ´³q°T¦¨¥» |
¡@ |
¡@ |
°§Cû¤u¥X®t¦¨¥» |
¡@ |
¡@ |
¥î¡B¬ã¨s·N²[
¡@¡@¥»¬ã¨s¶}µoªºWeb-based IS®Ä¯q¶qªí¡A¥]¬Aµ¦²¤®Ä¯q¡B¸ê°T®Ä¯q¡A¤Î¥æ©ö®Ä¯qµ¥´XÓºc±¡A¨CÓºc©À¤S¥]§t¤TÓ¦¸ºc©À¡CWeb-based IS¶qªí×¥¿«á¤§¤º®e¦pªí11©Ò¥Ü¡C
¡@¡@¨Ò¦p¡Aµ¦²¤¸ê°Tªº®Ä¯q¤S¥]¬A¡GÄvª§Àu¶Õ¡Bµ¦²¤Áp·ù¡BÅU«ÈÃö«Yµ¥¤TÓ¦¸ºc©À¡C¨ä¤¤¡AÄvª§Àu¶Õªº®Ä¯q¥i¨ó§U²Õ´¦b¥ø·~¬yµ{¤¤¾É¤J¼@¯PÅܲ(¦p¥ø·~¦A³y¤uµ{¡B¥ø·~¸ê·½³W¹º¡B¹q¤l¥ø·~)¡A¶i¦Ó´£¤É¸Ó²Õ´ªºÄvª§Àu¶Õ¡B©Î°§CÄvª§ªÌªºÄvª§Àu¶Õ¡Cµ¦²¤Áp·ùªº®Ä¯qª½±µ¤ä´©²Õ´¥Ø¼Ð¡A¶i¦ÓÀ°§U¸Ó²Õ´»P¨ä¥¦²Õ´(¨Ò¦pÄvª§ªÌ¡B¨ÑÀ³°Ó¡BÅU«È)ªºÃö«Y³sµ²¡CÅU«ÈÃö«Yªº®Ä¯qª½±µ¼W±jÅU«È¹ï¤½¥qªº§Î¶H¡A²Õ´¬°¤Fºû«ù/´£¤É³oºØ§Î¶H¡A¥²©w·|§ïµ½¨ä²£«~¡BªA°Èªº«~½è¡C
¡@¡@¸ê°T®Ä¯q¤S¥]¬A¡G¸ê°TÂ^¨ú¡B¸ê°TºÞ±±¤Î¸ê°T¼u©Êµ¥¤TÓ¦¸ºc©À¡C¨ä¤¤¡A¸ê°TÂ^¨úªº®Ä¯q¥i´£¨Ñ²Õ´¨Mµ¦ªÌ¡A¯à¥H§ó§Ö¡A¬Æ¦Ü§ó®e©ö¤è¦¡¨Ó§ì¨ú²Õ´¤º³¡¤Î¥~³¡ªº¸ê°T¡C¸ê°TºÞ±±ªº®Ä¯q¥[±j¤F¸ê°T¶Ç°eªººÞ±±¡A¤Î§ó·Ç½T§ó¥i¾a¸ê°T¨Ó·½ªº´£¨Ñ¡C¦Ó¸ê°T¼u©Êªº®Ä¯q«h¤¹³\²Õ´¨Mµ¦ªÌ§ó®e©ö¦a³B²z¤âÀY¤W¸ê°Tªº¤º®e¤Î®æ¦¡¡C
¡@¡@¥æ©ö®Ä¯qªº«ü¼Ð¥ç¥]¬A¤TºØ«¬ºA¡G·¾³q®Ä²v¡B¨t²Îµo®i®Ä²v¡A¤Î¥ø·~®Ä²vµ¥¤TÓ¦¸ºc©À¡C¨ä¤¤¡A·¾³q®Ä²vªº®Ä¯q¥i°§C²Õ´·¾³q¦¨¥»(¨Ò¦pû¤u¥X®t¦¨¥»)¡C¨t²Îµo®i®Ä²vªº®Ä¯q³y´N¤F¨t²Î¯à¥H§ó§Ö¡B§ó«K©yªº¤è¦¡¨Ó¶}µo»PºûÅ@¡C¥ø·~®Ä²vªº®Ä¯q¥i§ïµ½³Ò°Ê¦¨¥»¡B¥ø·~¬yµ{(®w¦s¦¨¥»)¡A¤ÎµwÅé/¸ê·½¨Ï¥Î¦¨¥»µ¥¤è±ªº¾ãÅé®Ä²v¡C
¤@¡B¹ï¥¼¨Ó¬ã¨sªº·N²[
¡@¡@¹ï¥¼¨Ó¬ã¨sªÌ¦Ó¨¥¡A¥i¥H¥Î¤£¦Pªº¸ê®Æ»`¶°¨Ó·½¨Ó½ÆÅ祻¬ã¨s¡A¦pªk¬¶»s¥»¤å©Ò´£¤§¤@¨t¦Cºë½o¤èªk¨ÓÀË©w¦¹´ú¶q¤u¨ã¡C½ÆÅçµ²ªG¥i¯à²£¥Í·sªº¬ã¨s¥DÃD¡A¥ç¥i¯à¶¡±µ´£¤É¹ï¥»´ú¶q¤u¨ãªº«H¤ß¡C¬Æ¦Ü¥¼¨Ó¥ç¥i±´°Q¤£¦PÓ¤HÅܼơB¤£¦PISÃþ«¬¡B©Î¤£¦Pªº²Õ´ÅܼƤ§¶¡¡A¹ïIS®ÄªG©Î²Õ´®ÄªGªº½ÄÀ»¡C¹³³oÃþªº¬ã¨s¡A¥»´ú¶q¤u¨ã§Y¥i·í§@¡uIS¹ï²Õ´®Ä¯q¤§¾Þ§@¤Æ¡vªº»²§UªÌ¡C¦¹¥~¡A¥»¬ã¨s¥ç¯à»²§U¬ã¨sªÌ¨Ó²£¥Í¥tÃþªº¬ã¨s³]p¡AÁ|¨Ò¨Ó»¡¡A¦PÃþ«¬IS±M®×ªº¸s²Õ¡A§Y¥i®Ú¾Ú¥L̪º¹w·P©ÎÅé»{ªº®Ä¯q¡A¨Ó¬É©w¨äIS±M®×p¹º¡C¹³³oÃþ¬ã¨s³]p§Y¥i°Ï¤À¬Y´XÃþ«¬IS±M®×¡A¨Ã¥H¥»´ú¶q¤u¨ã¨Ó½ÆÅç¨ä²Õ´®Ä¯q¡C
¤G¡B¹ï¹ê°È¬Éªº·N²[
¡@¡@¥Ñ©ó¥»¦Û½s´ú¶q¤u¨ãªº¹Lµ{¡A«Y¥Î®Ä¯qÀˮ֪íÅý¨t²Î¤ÀªR®v¤Î¨ä¥¦°Ñ»PªÌ¨Ó¦ôp¨äWeb-based IS®Ä¯q¡A¬G´ú¶q¤u¨ã¹ïIS±M®×¤§¼ç¦b®Ä¯qªº»{ª¾»Pª¾¾å¬O«D±`¦³¥Îªº¡A¦¹¥~¡A¦¹´ú¶q¤u¨ã¥ç¹ï¥ô¦óIS®Ä¯q¤ÀªR¨ã¦³©ß¿j¤Þ¥Éªº®ÄªG¡C
¡@¡@¹ïIS±M®×´£ÒªÌ¦Ó¨¥¡A¥»´ú¶q¤u¨ã¥i¶°¤¤¨ä±M®×«ÂI°õ¦æªºµJÂI¡A¶i¦Ó§l¤Þ°ª¶¥¥DºÞªº¤ä«ù«×¡C¹ï°ª¶¥¥DºÞ¦Ó¨¥¡A¥»´ú¶q¤u¨ã¥i·í§@IS¸s²ÕÁZ®Ä¤§µû¶q¤u¨ã¡A¬Æ¦Ü¡A¥DºÞ¥ç¥i§Q¥Î¦¹¤u¨ã¨Ó¤ñ¸ûIS±M®×¹ê¬I«e¡B¹ê¬I«á¤§¹ê»Ú®Ä¯qªº¸¨®t¡A¨ÓÀ˵ø¸ÓIS¬O§_²Å¦X²Õ´ªº¥Ø¼Ð¡CÁ|¨Ò¨Ó»¡¡A¥»´ú¶q¤u¨ã©Ò´£ªº¦¸ºc©À¡A¥]¬AÄvª§Àu¶Õ¡Bµ¦²¤Áp·ù¡B¸ê°TºÞ±±¡B¨t²Îµo®i®Ä²v¡A¤Î¥ø·~®Ä²vµ¥¤Ó·§©À¡A´N©MSaunders & Jones(1992)©Ò»¡ªº¡GIS¹ïµ¦²¤¤è°wªº½ÄÀ»¡BIS¾ã¦X¡B¤½¥q³W¹º¡B¸ê°T¿é¥Xªº«~½è¡B¨t²Îµo®i¹ê°Èªº¾A·í©Ê¡A¤ÎIS¹ï²Õ´°]°ÈÁZ®Äªº°^Ämµ¥¤Ó·§©À¡A¨âªÌ¦³µÛ²§¦±¦P¤u¤§§®¡C©ö¨¥¤§¡A¥»´ú¶q¤u¨ã«Y¥i·í§@IS¸s²ÕÁZ®Ä¤§µû¶q¤u¨ã¡A¥i¥Î¥¦¨Ó¦Ò®Ö¸ê°T¤Hûªº¤u§@ÁZ®Ä¡C
°Ñ¦Ò¤åÄm
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
Bagozzi, R. P., & Phillips, L. W. (1982). Representing and testing organizational theories: A holistic construal, Administrative Science Quarterly, 27, 459489.
Bailey, J. E., & Pearson, S. W. (1983). Development of a tool for measuring and analyzing computer user satisfaction. Management Science, 29(5), 530-545.
Barti, H., & Huff, S. (1985). Change, attitude to change, and decision support system success. Information & Management, 9(5), 261-268.
Cameron, K. S. (1986). Effectiveness as paradox: Consensus and conflict in conceptions of organizational effectiveness. Management Science, 32(5), 539-553.
Cameron, K. S., & Whetten, D. A. (1983). Organizational effectiveness: A comparison of multiple models. New York: Academic Press.
DeLone,W. H., & McLean, E. R. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95.
Diromualdo, A. P. (1990, December). Toward asset-based IT. CIO Magazine, 18-19.
Doll, W. J., & Torkzadeh, G. (1988). The measurement of end-user computing satisfaction. MIS Quarterly, 12(2), 259-274.
Dos Santos, B. L. (1991). Justifying investments in new information technologies.Journal of Management Information Systems, 7(4), 71-90.
Farbey, B., Land, F. F., & Targett, D. (1995). A taxonomy of information systems applications: The benefits'evaluation ladder. European Journal of Information Systems, 4(1), 41-50.
Feeny, D. F., Edwards, B. R., & Simpson, K. M. (1992). Understanding the CEO/ CIO relationship. MIS Quarterly, 16(4), 435-448.
Hall, R. H. (1996).Organizations: Structures, processes, and outcomes (6th ed.). Englewood Cliffs, N.J.:Prentice Hall.
Harris, S. E., & Katz, J. L. (1991). Organizational performance and information technology investment intensity in the insurance industry. Organizational Science,2(3), 263-295.
Ives, B., Olson, M. H., & Baroudi, J.J. (1983). The measurement of user information satisfaction. Communications of the ACM, 26(10), 785-793.
Janulaitis, V. M. (1984). Are the risks worth taking? Computerworld, 18(33), 13-22.
Jenkins, A. M., & Ricketts, J. A. ( 1979, November). Development of an instrument to measure user satisfaction with management information systems. Report from the School of Business at Indiana University, Bloomington.
Joreskog, K. G., & Sorbom, D. (1986). LISREL VI: Analysis of linear structural relationships by maximum likelihood, instrumental variables, and least squares methods (4th ed.). Mooresville, IN: Scientific Software.
Kauffman, R. J., & Weill, P.(1989). An evaluative framework for research on the performance effects of information technology investment. Proceedings of the Tenth International Conference on Information Systems, Boston, MA.
Kim, K. K. (1989). User satisfaction: A synthesis of three different perspectives. Journal of Information Systems, Fall, 1-12.
King, J. L., & Schrems, E. L. (1978). Cost-benefit analysis in information systems development and operation. Computing Surveys, 10(1), 19-34.
Kirs, P. J., Sanders, G. L., Cerveny, R. P., & Robey, D. (1989). An experimental validation of the Gorry and Scott Morton Framework. MIS Quarterly, 13(2), 183-197.
Klein, K. J., Dansereau, E, & Hall, R. J. (1994). Level issues in theory development, data collection, and analysis. Academy of Management Review, 19(2), 195-229.
Lay, P. M.W. (1985). Beware of the cost/benefit model for IS project evaluation. Journal of Systems Management, 36(6), 30-35.
Loveman, G. (1988). An assessment of the productivity impact of information technologies. Working Paper 88-054, Massachusetts Institute of Technology Sloan School of Management, Cambridge, MA.
Loveman, G. (1991, November 25). Cash drain, no gain. Computerworld, 69-72.
Lucas, H. C., Jr. (1975). Performance and the use of an information system. Management Science, 21(8), 908-919.
Maglitta, J. (1993). Executives: Where's the IS payback? Computerworld, 27(42).
McGugan, I. (1987). Competitive advantages vs. tyrannosaurs techie. Computing Canada, 13(9), 18-20.
McLean, E. R., & Soden, J. V. (1977). Strategic planning for MIS. New York: Wiley & Sons.
Mirani,R. & Lederer, A.L.(1998). An instrument for assessing the organizational benefits of IS Proejcts, Decision Science, 29(4), 803-838.
Orli, R. J., & Tom,J. C. (1987). If it's worth more than it costs, buy it! Journal of Information Systems Management, 4(3), 85-89.
Ostroff, C. (1993). Comparing correlations based on individual-level and aggregated data. Journal of Applied Psychology, 78(4), 569-582.
Parker, M. M., & Benson, R. J.(1987). Information economics: An introduction. Datamation, 33(23), 86-96.
Parsons, G. L. (1983). Information technology: A new competitive weapon. Sloan Management Review, 25(1), 3-14.
Porter, M. E., & Millar, V. E. (1985). How information gives you competitive advantage. Harvard Business Review, 63(4), 149-160.
Powell, P. (1992). Information technology and business strategy: A synthesis of the case for reverse causality. Proceedings of the Thirteenth International Conference on Information Systems, Dallas, TX, 71-80.
Raymond, L. (1985). Organizational characteristics and MIS success in the context of small business. MIS Quarterly, 9(1), 37-52.
Rousseau, D. (1985). Issues of level in organizational research: Multilevel and cross-level perspectives. In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior (Vol. 7). New York: Wiley.
Ryan, N. R. & Peter, T.(1999). Strategies for managing EUC on the Web, Journal of End User Computing; Harrisburg; 11(1), 24-31
Saunders, C. S., & Jones, J. W. (1992). Measuring performance of the information systems function. Journal of Management Information Systems, 8(4), 63-82.
Smith, R. D. (1983). Measuring the intangible benefits of computer-based information systems. Journal of Systems Management, 33(9), 22-27.
Srinivasan, A. (1985).Alternative measures of systems effectiveness: Associations and implications. MIS Quarterly, 9(3), 243-253.
Subramanian, A., & Nilakanta, S. (1994). A blueprint for theory-building in MIS. Information & Management, 26(1), 13-20.
Sullivan-Trainor, M. L. (1989). The push for proof of information systems payoff. Computerworld, 23(14), 55-61.
Sullivan-Trainor, M. L. (1990-91). End of IS budgets as we know them? Computerworld, 24(52-53), 15.
Turner, J.(1985). Organizational performance, size, and the use of data processing resources. Working Paper 58, Center for Research in Information Systems, New York University, New York.
Turner, J., & Lucas, H. C., Jr. (1985). Developing strategic information systems. In W. Guth (Ed.), Handbook of business strategy. Boston, MA: Warren, Gorham and Lamont.
Vaid-Raizada, V. K. (1983). Incorporation of intangibles in computer selection decisions. Journal of Systems Management, 33(11), 30-36.
Weill, P. (1992). The relationship between investment in information technology and firm performance: A study of the valve manufacturing sector. Information Systems Research, 3(4), 307-333.
Weill, P., & Olson, M. H. (1989). Managing investment in information technology: Mini case examples and implications. MIS Quarterly, 13(1), 3-17.
Willcocks, L., & Lester, S. (1991). Information systems investments: Evaluation at the feasibility stage of projects. Technovation, 11(5), 283-302.
Zammuto, R. F. (1984). A comparison of multiple constituency models of organizational effectiveness. Academy of Management Review, 9(4), 606-616.
Zhao, Y.(2000). The development of a Web-based literacy learning environment: A dialogue between innovation and established practices, Journal of Research on Computing inEducation, 2000; 32(4); 435-454.