Within just a few years, social networking websites have become as prevalent as email and online search engines. Although the best-known social media site, Facebook, is losing its popularity among younger age groups in the US and Canada, it continues to enjoy exponential growth in emerging countries such as India and Indonesia. Two of the studies in this issue suggest a list of factors that are contributing to the continuing use of social networking sites, using the examples of Facebook and Mobile01, a popular 3C (computers, communications and consumer electronics) product forum in Taiwan, respectively.
As we enter the sixth year since the financial tsunami, the global economy is still far from recovering. One article in this issue discusses the impact of the financial tsunami on the trend and transitory component volatility of the stock index of Taiwan. Another examines the relationship between size and costs in the Hong Kong banking industry based on panel data for 23 banks over seven years.
This issue also features two case studies. One explores ways to assess the value of intellectual capital and creative capital in the cultural and creative industries using the example of Tittot. The other investigates the correlation between customer satisfaction and after-sales service in the electronics manufacturing services industry.
Lastly, one of the articles in this issue discusses the relationships among organizational justice, professional commitment and job stress for nurses, while another explores how family businesses use dynamic capabilities to renew their resources.
On behalf of the Web Journal of Chinese Management Review, I wish you all a healthy and prosperous Year of the Horse. Please continue to give your support by sharing your research findings with us.